Unverified backups
Backup jobs may appear successful even when the stored data cannot be restored.
Business Continuity and Data Protection
Protect critical data and restore business operations when disruption happens
Hozit designs and manages backup and disaster-recovery solutions for servers, databases, Microsoft 365, applications, cloud workloads and business data, with off-site protection, monitoring, recovery planning and regular testing.
Service Overview
Professional IT support for growing and established organisations
Data loss, hardware failure, ransomware, power disruption, accidental deletion and site outages can stop business operations with little warning.
A reliable backup strategy must do more than copy files. It must protect the right systems, retain usable recovery points, keep copies isolated from production and support restoration within acceptable business timelines.
Hozit provides managed backup and disaster-recovery services for physical servers, virtual machines, cloud platforms, databases, Microsoft 365, file systems and supported business applications.
Our approach is based on business priorities, recovery time objectives, recovery point objectives, retention requirements and the risks associated with each workload.
We design, deploy, monitor, test and document recovery solutions so that backups can be trusted when they are needed most.
Business Challenges
Common IT problems we help solve
Ransomware exposure
Backups connected directly to production systems may also be encrypted or deleted.
Single-site dependency
On-site backups alone may be lost during theft, fire, flood or major infrastructure failure.
Undefined recovery priorities
Teams may not know which systems must be restored first after an incident.
Long recovery times
Large datasets and poorly planned restoration processes can extend downtime.
Limited retention
Short retention periods may not preserve a clean recovery point before an incident.
Cloud data assumptions
Businesses may incorrectly assume SaaS providers fully protect all user data.
Missing documentation
Recovery becomes slower when credentials, dependencies and procedures are not recorded.
Backup alert fatigue
Failures can remain unnoticed when monitoring and escalation are not managed.
No recovery testing
An untested recovery plan may fail during a real emergency.
What Is Included
Comprehensive managed IT support services
The final scope is tailored to the organisation's users, systems, locations, risks and internal capabilities.
Backup assessments
Review systems, data, current backups, retention, risks, recovery requirements and compliance needs.
Backup strategy design
Define suitable on-site, off-site, cloud and immutable backup layers.
3-2-1 backup planning
Maintain multiple copies across different media with at least one copy stored off-site.
Server backup
Protect supported Windows and Linux servers, applications, files and system states.
Virtual machine backup
Back up supported VMware, Hyper-V, Proxmox and other virtual workloads.
Database backup
Protect supported SQL, MySQL, MariaDB, PostgreSQL and application databases.
File and folder backup
Back up selected file shares, user data and operational documents.
Microsoft 365 backup
Protect supported Exchange Online, OneDrive, SharePoint and Teams data.
Cloud workload backup
Back up supported workloads running in AWS, Azure or managed cloud environments.
Endpoint backup
Protect selected laptops and workstations where business requirements justify it.
Application-aware backup
Coordinate backup processes with supported applications and databases.
Image-based backup
Create recoverable system images for supported servers and virtual machines.
Bare-metal recovery
Restore supported systems to replacement hardware or virtual infrastructure.
Off-site backup
Store protected copies away from the primary business location.
Cloud backup
Use secure cloud storage for retention, resilience and recovery.
Immutable backup
Use write-protected or retention-locked storage where supported.
Air-gapped backup
Maintain isolated backup copies that are not continuously accessible from production.
Encrypted backup
Protect backup data in transit and at rest using supported encryption controls.
Backup scheduling
Define daily, weekly, monthly and long-term backup schedules.
Retention policies
Preserve recovery points according to business, legal and operational needs.
Backup monitoring
Monitor job status, capacity, failures, missed schedules and repository health.
Alerting and escalation
Notify responsible teams when backup jobs fail or require attention.
Restore testing
Test file, database, application, server and full-environment restoration.
Recovery validation
Confirm that restored systems and data are usable and complete.
Disaster recovery planning
Define recovery priorities, responsibilities, dependencies and procedures.
Recovery time objectives
Set target timeframes for restoring critical systems and services.
Recovery point objectives
Define acceptable data loss based on backup frequency and business risk.
Business impact analysis
Identify critical systems, business processes and the effect of prolonged disruption.
Failover design
Prepare alternate infrastructure or cloud capacity for critical supported workloads.
Cloud disaster recovery
Use AWS, Azure or managed cloud infrastructure for recovery environments.
Replication
Replicate selected virtual machines, files or workloads to a secondary environment.
Secondary-site recovery
Prepare an alternate site or data centre for critical business services.
Network recovery planning
Document firewall, VPN, DNS, routing and connectivity requirements for recovery.
Identity recovery
Protect and restore supported identity, directory and access services.
Microsoft 365 continuity
Plan for user access, data recovery and communication continuity.
Ransomware recovery planning
Prepare isolated restore points and procedures for cyber incidents.
Incident recovery runbooks
Document step-by-step recovery actions for common failure scenarios.
Recovery roles and contacts
Assign business, technical, supplier and escalation responsibilities.
Disaster declaration process
Define who can activate disaster-recovery procedures and under what conditions.
Recovery exercises
Conduct tabletop and technical simulations to validate readiness.
Post-recovery review
Review incidents and tests to improve controls, procedures and architecture.
Backup capacity planning
Monitor storage growth, retention usage and future capacity requirements.
Backup lifecycle management
Manage installation, upgrades, policies, repositories and decommissioning.
Documentation
Maintain backup inventories, schedules, retention, recovery procedures and test records.
Managed backup services
Hozit monitors, maintains and supports the backup environment.
Managed disaster recovery
Hozit supports recovery planning, testing, activation and continuous improvement.
Business Benefits
Why organisations choose managed IT support
Reduced data-loss risk
Multiple protected recovery points reduce exposure to deletion, corruption and ransomware.
Faster recovery
Defined procedures and tested backups reduce restoration delays.
Improved resilience
Off-site and cloud copies reduce dependence on one location or system.
Stronger ransomware protection
Immutable and isolated backups help preserve clean recovery points.
Operational confidence
Monitoring and testing show whether backups are working as intended.
Better governance
Retention, responsibilities and recovery objectives are clearly documented.
Business continuity
Critical systems can be prioritised and restored in an organised sequence.
Managed support
Hozit handles monitoring, maintenance, escalation and recovery assistance.
Our Methodology
From discovery to ongoing improvement
Discovery and assessment
We identify critical systems, data, risks, dependencies and current backup gaps.
Business impact analysis
Recovery priorities, downtime impact, RTOs and RPOs are defined.
Solution design
Backup layers, storage, retention, replication, security and recovery architecture are designed.
Implementation
Backup software, repositories, schedules, encryption and monitoring are configured.
Initial backup and validation
Protected workloads are backed up and checked for completeness.
Restore testing
Sample files, applications, databases or systems are restored and verified.
Disaster recovery planning
Recovery procedures, contacts, responsibilities and activation criteria are documented.
Recovery exercise
A controlled technical or tabletop test validates the plan.
Handover
Reports, documentation, access processes and support procedures are delivered.
Managed operation
Hozit monitors jobs, capacity, failures, test results and ongoing improvements.
Engagement Options
Flexible IT support models
Managed backup service
Ongoing monitoring, maintenance, reporting and support for backup systems.
Backup implementation project
Design and deploy a new backup environment for defined workloads.
Disaster recovery project
Create a recovery strategy, runbooks and alternate infrastructure.
Microsoft 365 backup service
Protect supported Microsoft 365 data with independent retention.
Cloud disaster recovery
Prepare cloud-based recovery for selected servers and applications.
Ransomware recovery improvement
Add immutable, isolated and tested recovery layers.
Backup assessment
Review current backup reliability, retention, security and recoverability.
Recovery testing service
Perform controlled restore tests and provide findings and recommendations.
Technology Coverage
Platforms and technologies we support
Support is subject to the agreed scope, vendor requirements, licences and available technical documentation.
Windows Server Backup
Linux backup
Virtual machine backup
VMware
Hyper-V
Proxmox
Microsoft 365 backup
Exchange Online
OneDrive
SharePoint Online
Teams
AWS Backup
Azure Backup
Azure Site Recovery
Cloud storage
Object storage
Immutable storage
Air-gapped backup
Replication
Snapshots
Image-based backup
Bare-metal recovery
Database backup
SQL backup
MySQL
MariaDB
PostgreSQL
File-level recovery
Encryption
Retention policies
Backup monitoring
Alerts
Recovery testing
Disaster recovery
Business continuity
RTO
RPO
High availability
Site-to-site VPN
DNS recovery
Cloud failover
Secondary-site recovery
Runbooks
Audit logs
Industries
Managed IT support across key sectors
Healthcare
Protect clinical, laboratory, administrative and patient-related systems and data.
Explore Healthcare solutions →Mining
Maintain recoverability for remote sites, operational systems and central infrastructure.
Explore Mining solutions →Education
Protect student, finance, administration, learning and collaboration data.
Explore Education solutions →Government
Support continuity, retention and recovery for public-sector systems and records.
Explore Government solutions →Legal & Professional Services
Protect client files, case information, email and document systems.
Explore Legal & Professional Services solutions →Logistics & Transport
Recover booking, dispatch, tracking and customer-service platforms.
Explore Logistics & Transport solutions →Retail & eCommerce
Protect orders, inventory, customer, payment and marketplace systems.
Explore Retail & eCommerce solutions →Technology Companies
Back up production, development, database and cloud-hosted environments.
Explore Technology Companies solutions →
Why Hozit
A practical technology partner for your organisation
Recovery-focused approach
We measure success by whether systems and data can be restored, not only whether jobs complete.
Multi-platform capability
Hozit supports servers, virtual machines, cloud platforms, Microsoft 365 and applications.
Security-first backup design
Encryption, isolation, immutability and controlled access are incorporated where suitable.
End-to-end continuity support
Assessment, implementation, monitoring, testing and recovery planning are managed together.
Cloud and infrastructure expertise
We integrate backup with servers, networks, AWS, Azure and managed cloud environments.
Ongoing management
Backup systems are monitored, maintained and reviewed as the business changes.
Example Scenarios
How managed IT support can be applied
These are illustrative examples and are not presented as named customer case studies.
Ransomware recovery
Clean immutable recovery points can support restoration after affected production systems are isolated.
Server failure
An image-based backup can restore a failed server to replacement hardware or a virtual environment.
Microsoft 365 deletion
Independent backups can restore supported mailboxes, files or collaboration data.
Site outage
Critical workloads can be recovered in a secondary site or cloud environment.
Database corruption
Validated database backups can restore information to an approved recovery point.
Accidental file deletion
File-level recovery can return selected folders or documents without restoring an entire server.
Frequently Asked Questions
Managed IT support FAQs
Does Hozit provide managed backup services?
Yes. We design, implement, monitor and support backup solutions for supported environments.
What systems can you back up?
Supported services include Windows and Linux servers, virtual machines, databases, files, Microsoft 365 and selected cloud workloads.
Do you provide off-site backups?
Yes. Backups can be stored in secure off-site or cloud repositories.
What is the 3-2-1 backup rule?
It generally means keeping three copies of data, on two different types of storage, with one copy stored off-site.
Do you provide immutable backups?
Yes. Immutable or retention-locked storage can be used where supported.
Can backups protect us from ransomware?
Backups reduce recovery risk when they are isolated, protected, monitored and tested, but they form only one part of ransomware defence.
Do you back up Microsoft 365?
Yes. Supported Exchange Online, OneDrive, SharePoint and Teams data can be protected independently.
Do you back up cloud servers?
Yes. Supported AWS, Azure and managed cloud workloads can be included.
Can you restore an entire server?
Yes. Image-based and bare-metal recovery can restore supported systems, subject to the backup design.
How often should backups run?
Frequency depends on the amount of acceptable data loss, system criticality and business requirements.
What is an RPO?
A recovery point objective defines the maximum acceptable amount of data loss measured in time.
What is an RTO?
A recovery time objective defines the target time for restoring a system or service.
Do you test backups?
Yes. Recovery testing is essential and can include files, databases, virtual machines or full systems.
Can you create a disaster recovery plan?
Yes. We document recovery priorities, responsibilities, dependencies, procedures and activation criteria.
Can you provide cloud disaster recovery?
Yes. AWS, Azure or managed cloud infrastructure can support selected recovery environments.
Will you monitor failed backup jobs?
Yes. Managed backup services include monitoring, alerts and escalation.
How long are backups retained?
Retention is configured according to business, legal, operational and storage requirements.
Are backups encrypted?
Supported backup data can be encrypted in transit and at rest.
Can you recover after a complete site failure?
Yes, where suitable off-site copies, alternate infrastructure and documented recovery procedures are in place.
How do we get started?
We begin with a backup and business-continuity assessment.
Related Services
Build a stronger technology environment
AWS & Azure Cloud
Use public-cloud infrastructure for backup, replication and recovery.
Explore AWS & Azure Cloud →Cloud Hosting
Host resilient workloads and off-site recovery environments.
Explore Cloud Hosting →Server Support
Maintain the systems and workloads protected by backup.
Explore Server Support →Cyber Security
Reduce ransomware and unauthorised-access risk.
Explore Cyber Security →Microsoft 365
Protect collaboration, email and cloud productivity data.
Explore Microsoft 365 →Network Design
Prepare connectivity, VPN and routing for recovery operations.
Explore Network Design →Improve the reliability and security of your IT environment
Speak to Hozit about your users, infrastructure, support challenges and technology priorities.